Terms of service
General Description
Welcome to rootsove! The terms “we,” “us,” and “our” refer to rootsove. rootsove operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a secure and convenient shopping experience (“Service”). rootsove is powered by Shopify, which allows us to provide these Services to you.
The following terms and conditions, together with any policies mentioned herein (“Terms of Service” or “Terms”), describe your rights and obligations when using our services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [link] . If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
Section 1 - Access and Account
By accepting these Terms of Service, you represent that you are of legal age in your state or region of residence and that you have consented to allow any minor under your care to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store, or purchasing any product or service offered, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or authorize the use of your account to any other person.
Section 2 - Our Products
We have made every effort to accurately display the products and services in our online store. However, please note that product colors or images may vary depending on the type of device and its settings.
We do not guarantee that the appearance or quality of the products or services purchased will meet your expectations or exactly match what is shown in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and limit quantities available to any person, geographic region, or jurisdiction.
Section 3 - Orders
When you place an order, you are making an offer to purchase. rootsove reserves the right to accept or reject any order for any reason and at its sole discretion. Your order will not be accepted until rootsove confirms its acceptance. We must receive and process your payment before accepting the order.
Please review your order carefully before submitting it, as we may not be able to cancel requests once accepted. If we reject, modify, or cancel an order, we will attempt to contact you using the email address, billing address, or phone number you provided.
Returns and exchanges are only permitted in accordance with our Refund Policy [link] .
You represent and warrant that your purchases are solely for personal or household use and not for commercial resale or export.
Section 4 - Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The applicable price will be the one in effect at the time of ordering and will appear in the order confirmation email.
Unless otherwise stated, published prices do not include taxes, shipping costs, handling fees, duties or imports.
Prices shown in our online store may differ from prices in physical stores, other online stores, or stores operated by third parties.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You also agree to promptly update your information, including email address, card numbers, and expiration dates.
You represent and warrant that:
(i) the card information provided is true and complete;
(ii) you are legally authorized to use such card;
(iii) the charges will be accepted by the issuing company;
(iv) you will pay all applicable charges, including shipping, handling and taxes.
Section 5 - Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping companies, customs, or events beyond our control. Ownership and risk of loss transfer to the customer once we deliver the product to the carrier.
Section 6 - Intellectual Property
All content on our Services, including trademarks, text, images, graphics, videos, audio, design and layout, belongs to rootsove, its affiliates or licensors, and is protected by intellectual property laws of the United States and other countries.
These Terms allow you to use the Services solely for personal, non-commercial purposes. You may not copy, distribute, modify, reproduce, download, or transfer any materials without our prior written consent.
All rights not expressly granted are reserved.
Section 7 - Optional Tools
You may have access to third-party tools provided as part of the Service. We do not monitor or control these tools.
These tools are provided "as is" and "as available", without warranties or support of any kind.
The use of optional tools is at your own risk and responsibility.
Section 8 - Third-Party Links
Our Services may contain third-party materials, links, or features. We are not responsible for the content, accuracy, or practices of third-party websites.
Any access to or use of third-party sites is at your own risk.
Section 9 - Relationship with Shopify
rootsove operates on the Shopify platform, which allows us to provide you with the Services. However, any sales or purchases made in our store are solely between you and rootsove.
You acknowledge and agree that Shopify is not responsible for any aspect of sales made between you and rootsove.
Section 10 - Privacy Policy
All personal information we collect through the Service is governed by our Privacy Policy, which you can view here . Some personal information may also be governed by Shopify's Privacy Policy; you can find more details here. By using the Service, you acknowledge that you have read and agreed to this Privacy Policy.
Because the Service is provided by Shopify, Shopify collects and processes your personal information regarding your access to and use of the Service to provide and improve it. Information you submit to the Service will be transferred to and shared with Shopify and third parties, who may be located outside of your country of residence, to provide you with the Service. Please see the Privacy Policy to understand how we, Shopify, and our partners use your personal information.
Section 11 - Comments and Opinions
By submitting ideas, suggestions, comments, or any other content (“Comments”), you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, and distribute such Comments for any purpose.
We are not obligated to maintain confidentiality, pay compensation, or respond to your comments.
Section 12 - Errors and Inaccuracies
There may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, and availability.
We reserve the right to correct any errors and cancel orders if the information is incorrect.
Section 13 - Prohibited Uses
You may not use the Services for illegal or unauthorized purposes, including:
- Violation of laws or regulations
- Infringement of intellectual property rights
- Fraud, spam or phishing
- Distribution of viruses or malicious code
- Unauthorized collection of personal data
- Interference with the security of the Service
We reserve the right to suspend or cancel accounts that violate these terms.
Section 14 - Termination
We may terminate or suspend your access to the Services at any time without prior notice.
The provisions relating to intellectual property, limitation of liability, indemnification and others that by their nature must survive, will continue in force after termination.
Section 15 - Exemption from Warranties
The Services and products are provided “as is” and “as available”, without any express or implied warranties.
We do not guarantee that the Service will be uninterrupted, secure, or error-free.
Section 16 - Limitation of Liability
To the maximum extent permitted by law, rootsove, Shopify and its affiliates will not be liable for indirect, incidental, special or consequential damages arising from the use of the Services or products.
Section 17 - Compensation
You agree to indemnify and hold harmless rootsove, Shopify and their affiliates from any claim arising from:
(1) your breach of these Terms;
(2) your violation of laws or third-party rights;
(3) your use of the Services.
Section 18 - Divisibility
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain valid and enforceable.
Section 19 - Complete Agreement
These Terms constitute the entire agreement between you and rootsove regarding the use of the Services.
Section 20 - Assignment
You may not transfer your rights or obligations under these Terms without our prior written consent.
Section 21 - Applicable Law
These Terms shall be governed by and construed in accordance with the laws applicable in the relevant jurisdiction of rootsove.
Section 22 - Headings
The headings used in this agreement are for convenience only and do not affect the interpretation of the Terms.
Section 23 - Changes to Terms
We reserve the right to update or modify these Terms at any time by posting them on the website.
Your continued use of the Services after any changes constitutes your acceptance of those changes.
Section 24 - Contact Information
Questions related to these Terms of Service should be sent to:
Contact information:
service@rootsove.com